Career Opportunities at Dolphin Research Center

Gift Shop Staff (Part-Time, Permanent)

Gift Shop positions involve direct contact with our visitors and is another opportunity to ensure they leave Dolphin Research Center with a happy and positive experience.  

Requirements:

• Provide the highest quality of customer service to the guests by combining appropriate sales skills with an awarenes of customers and their needs.
• Suggest specific merchandise and offer product advice.
• Be familiar with all merchandise in the selling area.
• Maintain a professional attitude with sincerity and enthusiasm, demonstrating a commitment to the visitor as the most important person in the store.
• Possess excellent interpersonal and communication skills for assisting visitors of all countries and languages and anticipate their needs often based on limited knowledge of English.
• Maintains a calm demeanor under stress or stressful situations.
• Can deal with difficult people and situations.
• Possess problem solving skills.
• Maintains confidentiality regarding our research, animals, and staff.
• Neat in appearance, confident speaking voice, and works well both with others, or independently without instruction.
• Comfortable using computers.
• Ability to lift moderately sized boxes and goods, weighing up to 25 pounds.
• Ability to work a flexible schedule including weekends and holidays.

Dolphin Research Center is an Equal Opportunity Employer

SALARY & BENEFITS

The cost of living in the Keys tends to be high and salaries, for the most part, are not competitive with the national average. This is particularly true at DRC, which is a 501(c)(3) not-for-profit corporation. Starting salaries vary according to an applicant's educational background, experience, and particular job responsibilities. The starting annual salary for an entry-level employee at DRC averages $29,120. Many staff members find it necessary to supplement their income through other means.

DRC seeks to provide for the well being of its employees and our salary combined with our generous benefits creates a competitive total package that is right for our environment.

DRC offers an excellent benefits package including health insurance, a 401(k) plan, paid holidays, paid vacation, paid sick leave, gift shop discounts, work clothing, and complimentary Dolphin Encounters. However, the most important benefits are the extraordinary rewards employees encounter on a daily basis: feeling the elation when a dolphin demonstrates a new behavior for the first time, watching a child grin in excitement when she sees a dolphin burst out of the water into a flip, sitting quietly on a dock observing the fluid grace of dolphins, experiencing the sense of satisfaction when a student grasps a new concept, witnessing the magical moment when a learning-disabled child utters his first word. Moments such as these are the true rewards, the unique benefits of working at Dolphin Research Center.

Transparency in Coverage Rule Compliance

Under the Transparency in Coverage Rule, issued in 2020 by the U.S. Department of Health & Human Services, Department of Labor, and Department of the Treasury and enforced beginning 7/1/22, health insurance issuers must publish two separate machine readable files (MRFs) as follows:

• In Network: Negotiated rates for all covered items and services between the plan or issuer and in-network providers
• Out of Network: Allowed amount paid to, and billed charges from, out-of-network providers for all covered services within a 90-day period

These MRFs are available for you to read here.

HOW TO APPLY

Dolphin Research Center is an Equal Opportunity Employer

If you require assistance completing the application, please email drc-hr@dolphins.org.