RESERVATION POLICIES

Dolphin Research Center accepts reservations up to six months in advance. Click here to visit our online reservations system.

If you prefer to reserve by phone, please call the reservation number (305) 289–0002. This line is open 7 days a week from 9 a.m. to 4 p.m. eastern time. As a benefit of Membership, Members at the $150 level or greater may call our Membership Desk at (305) 289-1121, extension 229, Monday through Friday from 9 a.m. to 4 p.m. ALL TELEPHONE RESERVATIONS ARE MADE THROUGH THESE NUMBERs. NO OTHER PHONE NUMBERS AT DRC CAN TAKE RESERVATIONS. Absolutely no reservations will be accepted by mail, fax or electronic mail.

Payments must be made at the time of making your reservation using a VISA, MasterCard or Discover card. Paid reservations are not refundable, not transferable and cannot be changed to another time or day.

All persons participating in Trainer for a Day, Researcher for a Day or Deep Water Dolphin Encounter must have a good command of the English language. If an individual is not able to understand commands given in English, they will not be allowed to swim and no refund will be given. A good command of the English language is not needed for Shallow Water Dolphin Encounter or Dolphin Dip.

A Trainer for a Day, Researcher for a Day, Dolphin Encounter or Dolphin Dip reservation requires advance notice of at least 72 hours for individuals with special needs to ensure their personal safety and to accommodate their special need.

During busy vacation times, such as the Holidays or Spring Break, the reservation line will be extremely busy. Thousands of other people are also trying to make a reservation for a limited number of spaces available. We highly recommend you make your reservations online. The number of Dolphin Encounters and Dolphin Dips is so limited because DRC strives to ensure the dolphins’ enjoyment of these sessions. Not all of the dolphins who live at DRC participate in the programs. Only those dolphins who choose to and like to participate do so. Our number one priority is the happiness and well being of the animals who call DRC home.

NOTE: DRC is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Reservations for Guests with Disabilities

Dolphin Research Center welcomes guests with disabilities. We assist and enable individuals to participate in the dolphin interactive programs by removing the barriers with specialized equipment and in-water or on-the- dock assistance, if needed. For the guest’s safety and comfort, we must be advised if there are any physical or mental conditions that could affect a guest's participation so we may plan accordingly to meet those needs.

Guests with disabilities, to reserve a program, please click here.